Privacy Policy

Effective Date: 07/26/2025

TaxShield Inc.

Phone: 888-980-8283

Last updated: 07/26/2025

1. Introduction

TaxShield Inc. (“TaxShield”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at www.taxshieldinc.com interact with us, or use our services. This policy applies to all visitors, users, and customers across the United States.

2. Information We Collect

We may collect the following categories of information:

-Personal Information: Name, address, email address, phone number, Social Security Number (if needed for tax resolution), IRS notices, transcripts, and other tax documents.

-Financial Information:Tax balances, debts, payment information (if making a payment through our services).

-Communication Information: Records of your communications with us, including calls, emails, chat, or text messages.

-Internet/Device Information: IP address, browser type, operating system, device identifiers, and usage data collected through cookies and similar technologies.

-Marketing & Consent Information: Records of your consent for SMS, phone calls, email, or other marketing communications.

3. How We Collect Information

* Directly from you via web forms, phone, SMS/text, email, mail, or in-person.

* Automatically when you use our website (via cookies or analytics).

* From third parties you authorize to share information with us (e.g., referral partners or your tax preparer).

4. How We Use Your Information

We use your information to:

* Provide tax relief and related services.

* Respond to inquiries and communicate with you.

* Verify your identity and process transactions.

* Send you updates, notifications, and offers (with your consent).

* Make marketing or informational calls, including cold calls, in accordance with applicable laws.

* Comply with legal requirements and protect our business.

* Improve our website and services.

5. How We Share Your Information

We may share your information:

* With our affiliates, subsidiaries, employees, and contractors for business purposes.

* With licensed tax professionals, attorneys, or third-party service providers assisting in your case (all vendors are contractually required to comply with applicable privacy laws).

* With trusted partners (for marketing or co-branded services, only with your consent).

* As required by law, regulation, legal process, or government request.

* To protect our rights, property, or safety, or that of our users or others.

We do not sell your personal information** for monetary value. However, California law may define “sale” more broadly to include certain sharing with third parties for marketing; see “Do Not Sell My Personal Information” below for more information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and market our services. You can adjust your browser settings to block cookies, but this may affect website functionality.

7. Your Choices and Rights

A. Marketing & Communications

* You can opt out of marketing emails at any time by clicking the “unsubscribe” link.

* You may withdraw consent for SMS/text messaging by replying STOP.

* You may withdraw consent to phone calls or request to be added to our internal Do Not Call list at any time by contacting us at info@taxshieldinc.com or informing our representative during any call.

B. Access, Correction, and Deletion

* You may request access to, correction of, or deletion of your personal information by contacting us at info@taxshieldinc.com or 888-980-8283.

* We will verify your request and respond as required by law.

C. Do Not Sell or Share My Personal Information

* California residents may opt out of the sale or sharing of their personal information by clicking [Do Not Sell My Personal Information](https://taxshieldinc.com/do-not-sell) or contacting us at info@taxshieldinc.com

D. Right to Know, Correct, or Delete (California & CPRA)

If you are a California resident, you have the right to:

* Know what personal information we collect, use, disclose, or sell.

* Request correction of inaccurate personal information.

* Request deletion of your personal information (subject to legal exceptions).

* Opt out of the sale or sharing of your information.

* Not be discriminated against for exercising these rights.

8. Security

We implement industry-standard security measures, including SSL encryption and secure data storage, to protect your information from unauthorized access, disclosure, or misuse. We restrict access to personal data to authorized personnel only.

9. Data Retention

We retain your information as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Third-Party Links & Services

Our website may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing information.

11. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us to request deletion.

12. Shine the Light (California Residents)

California residents may request a list of all third parties to whom we have disclosed personal information for marketing purposes in the past year and the categories of information shared. To make a request, contact info@taxshieldinc.com or 888-980-8283.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page with a new “Last updated” date.

14. Contact Us

For privacy-related requests, questions, or complaints:

Email: info@taxshieldinc.com

Phone: 888-980-8283

Mail: TaxShield Inc., 4080 N Palm St, Suite 803, Fullerton, CA 92835

15. A2P SMS, TCPA, Cold Calling, and Email Consent (for Forms)

By submitting any form on our website, you acknowledge and agree to our collection and use of your information as described above. If you provide your phone number and/or email, you consent to be contacted by TaxShield Inc. via phone call (including for marketing and informational purposes, which may include cold calls and calls placed using automatic dialing systems or prerecorded messages), email, or SMS/text, even if your number is on a Do Not Call list. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time as described above.

We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, National Do Not Call Registry requirements, and all applicable federal and state regulations regarding communications.

16. Do Not Sell My Personal Information

To exercise your right to opt out of the sale or sharing of your personal information under California law, click [here](https://taxshieldinc.com/do-not-sell) or contact us at [info@taxshieldinc.com](info@taxshieldinc.com) or 888-980-8283. Your request will be processed promptly, and you will not be discriminated against for exercising this right.

**This Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), California Online Privacy Protection Act (CalOPPA), Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other applicable U.S. privacy laws.**

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